At AHSIA X MAYLEELDN, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return or exchange the item within 10 days of receipt. All returns must be in their original condition and packaging. Shipping and handling fees are non-refundable.

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Please note only selected items apply.*

To return or exchange an item, please contact our customer service team at AHSIAXMAYLEELDN@gmail.com to initiate the return/exchange process. Please include your order number and the reason for your return/exchange in your email. Once your return is approved, we will provide you with a return shipping address. Please note that we do not cover the cost of return shipping

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Due to the nature of our product and for hygiene reasons all products must be returned in its original/unopened packaging. We will not refund any goods that have been opened or worn. Items must be returned with seal intact. For returns based on unwanted items; you must return within 7 days of receiving the item.

Due to the nature and conditions of any products purchased during sale periods, AHSIA X MAYLEELDN are unable to accept any returns, refunds or exchanges on any unwanted items as this is an exclusive offer.

lf in the event that you receive an item damaged or faulty we will of course exchange or refund this for you. If you receive a damaged/faulty item you must notify us in 7 days.

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To complete your return, we require a receipt or proof of purchase.

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REFUNDS​​

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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.; We will also notify you of the approval or rejection of your refund. If approved, then your refund will be processed.

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LATE OR MISSING REFUNDS 

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If you haven’t received a refund yet, first check your bank account again.

Next contact your bank.

There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at AHSIAXMAYLEELDN@gmail.com

EXCHANGES 

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If you wish to exchange an item, you must notify our customer service team on AHSIAXMAYLEELDN@gmail.com within 7 days of receiving your order. Our team will then provide you with the next steps if an exchange is applicable.

If an exchange is applicable, the item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

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EXCHANGES/RETURNS/REFUNDS ARE NOT SUPPORTED BY PRODUCTS OF AHSIA

COURSES

All AHSIA courses are strictly non-refundable no matter the circumstances. So it is advised to be confident when booking your course, as once you make your payment, you are agreeing to the statement ‘I understand all AHSIA courses are strictly non-refundable once payment has been made’.

At AHSIA Academy we are confident you will be successful during your course period, and you will know all there is with your selected course! We promise to treat you fairly and express patience in order to make you feel comfortable in your learning.

WHY IS MY ORDER TAKING LONG?


you may experience your order taking a bit longer than expected, this is Because one of our store values is efficiency, One of the ways we effectively provide efficiency is by having a behind-the-scenes pre-order option. You may or may not be aware when you’re ordering your items that you’re ordering on pre-order. Nevertheless, all this means is that your order will take a bit longer to get to you. The Process of pre-orders concludes, as soon as the item is back in stock, it’ll be shipped right to you. On average, your order may take 5 to 7 days longer.